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Head Office

Metro Plumb

Ashwood Court,

Tytherington Business Park



SK10 2XF

Have an emergency?

Give us a call

Freephone - 0800 415 514


to 60777

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Key Accounts

Metro Plumb is a plumbing solution for both domestic and commercial customers. We can provide a 24/7 reactive service for all of your cold water plumbing needs nationally and in some locations a full gas safe service including statutory inspections.

We work with some of the best businesses in the country, who trust us to carry out their plumbing works when required, day or night. From large Blue Chip organisations, to Retail or Catering businesses with multiple units across the country, Metro Plumb provides comprehensive and expert cold water plumbing solutions.

We currently work for hundreds of national customers across a wide range of market sectors including:

  • Facilities Management
  • Retail
  • Education
  • Construction
  • Insurance
  • Domestic


A national business with local support

We are a large national business operating from 30 locations across the UK. Our Key Accounts service means that you only ever need to make one call for all your plumbing needs.

Operating from our Central Office in Macclesfield, Key Account customers receive:

  • 24 hour support, 365 days a year
  • Rapid response to emergency plumbing issues
  • Consistent national pricing
  • One point of contact
  • Dedicated Account manager
  • True national coverage – we are within 1 hours travel time of over 90% of the UK’ s population

To discuss your business plumbing needs, call our Key Accounts Team today on 0800 43 44 44


What you can expect as a Key Account customer

Metro Plumb can provide the very best plumbing support, with unrivalled customer service. As a Key Account customer you will have access to:

  • Immediate reporting: You will have access to our unique works management system, Athena. Using the latest hand-held technology we can provide you with job details straight from the site. This ensures total transparency and visibility of all the works we carry out.
  • High standards of Health and Safety: Our engineers are highly trained and undertake rigorous assessment and auditing to make sure that they comply with current health and safety operating standards. Metro Services Group has achieved RoSPA Gold Award status for the 8th consecutive year in 2016, proving our commitment to safe working practices.
  • Management Reporting: We will provide you with a wide range of reports, not only demonstrating our performance within your business, but also serving as an asset for our customers, allowing them to make considered and intelligent decision with regards to managing cost and asset condition.
  • A complete ‘one stop’ solution: Working with our sister company Metro Rod, we offer a full range of services from plumbing, drainage, grease management and gutter cleaning, as a Key Account customer you will benefit from a highly trained workforce who understand the importance of our customers’ brand and the role our services play in maintaining, and enhancing it.

If you would like to speak to our Key Account Team to discuss your individual requirements, call us on 0800 43 44 44